Standard 1st class Royal Mail Parcel Post, posted within 4 working days, delivery 1-5 days
UK Special Delivery Royal Mail Delivery Orders must be placed MONDAY - FRIDAY before 1pm to get next working day service. Any orders placed after 1pm on friday including Saturday & Sunday will be dispatched on Monday.
Royal Mail Airmail Parcel Post, posted within 4 working days, delivery 4-10 days
Royal Mail Airmail Parcel Post, posted within 4 working days, delivery 7-15 days
Free returns on any item can be returned using our FREE returns service (UK only) within 30 days, for a refund or an exchange. Please ensure that you get proof/confirmation of postage (free) from the post office.
Returns from outside of the UK will need to be paid for by the Customer, please send back the cheapest way possible.
Wrap the unused item securely in its original package. Complete the FREE Returns Form (UK only) supplied with your delivery and enclose in the package.
Can’t find the Returns Form? Please call Customer Service on 01566 777567, where a member of the Team will be able to send a replacement out to you. To exchange a product, please fill in the details for the exchange on the Returns Form.
We appreciate any feedback that you may have about a product, so please be sure to fill in the returns form in full.
All goods may be returned within 30 days of delivery without reason, providing that they are in the perfect condition that they were delivered in. Notification of any damaged items, shortages or other discrepancies must be received within 14 days of delivery.